Privacy Metrics
Last Updated: January 1, 2025
Below you will find information related to the CCPA requests received and handled by Phonebooks.com, as per section 999.317 of the CCPA. This data corresponds to the time period between January 1, 2023 and December 31, 2023. This data includes requests from consumers in all U.S. States.
Request Type | Requests Received | Requests Complied With (in whole/in part*) | Requests Denied (in whole/in part**) | Average Reply Time | Median Reply Time |
|---|---|---|---|---|---|
Right To Delete | 1905 | 1905 | 0 | 1 Day | 1 Day |
Right to Opt-out | 2124418 | 2003769 | 120649 | 1 Day | 1 Day |
Right to Know/Access | 201 | 47 | 154 | 1 Day | 1 Day |
*Requests complied with in part include delete requests where we retained certain data under exemptions described in Section 1798.145 of the CCPA, or where users were redirected to opt-out of the sale of their public records information.
**Requests that have been denied in whole or in part include instances where we were unable to verify the identity of the requestor, the data provided by the requestor did not match data in our records, or the requestors records had already been opted-out.